We are committed to providing our employees with relevant training and in-work support so they can:
- Undertake all works to our quality standards
- Operate in compliance with our Health, Safety & other company policies and all applicable UK Regulations/Laws and all related client regulations;
- Develop as individuals
All new employees (or current employees moving into a new role) are provided with induction training, completed within 2 weeks of the job start. This includes:
- Overview of company background and current activities
- Review of role and responsibilities and contract terms & conditions
- Workplace procedures & Code of Conduct – e.g., sickness and absence procedures, holidays, working hours, disciplinary procedures, completing job sheets
- Individual meetings with relevant key staff
- Review of equipment and facilities
- Health & Safety induction (including COVID-19, Manual Handling, Accident Prevention & Reporting, Safe Use of Equipment, Fire Safety & Evacuation, First Aid, COSHH product info & data sheets)
- Quality: Key performance measures for each business area/client KPIs, Quality and Customer Service Policy, customer complaints procedure, and staff performance review.
- Introductory training/skills assessment on specific equipment